Bar Service

Bar Service Terms and Conditions

Please read the following terms carefully before booking Fyxx Bar Service.

1. Booking & Confirmation

All Bar Service bookings must be made at least 7 days before the event date to ensure availability.
Bookings made with less than 7 days’ notice may not be guaranteed and are subject to availability at the time of request.
Fyxx recommends booking as early as possible for high-demand dates (weekends, holidays, peak seasons) to secure your preferred date and team.
A booking is confirmed only after payment (or deposit) is received.
Customers must provide accurate event details (date, time, location, guest count, event type) at the time of booking.

Full or partial payment (deposit) is required to confirm the booking.
Accepted payment methods: credit/debit card, cash, or in-app wallet.
Any additional costs (extra hours, extra guests, special requests) will be communicated and charged separately.

Cancellations made a specified number of hours/days before the event are eligible for a full or partial refund.
Cancellations made close to the event date may not be refundable.
Rescheduling is subject to availability.

The customer confirms all guests being served alcohol meet the legal drinking age.
The customer is responsible for ensuring the event complies with local laws regarding alcohol service.
Fyxx and its bartenders reserve the right to refuse service to intoxicated or underage individuals.

Customers are not permitted to supply their own alcohol for events booked through Fyxx Bar Service.
All alcoholic beverages served during the event must be purchased through Fyxx.
This policy ensures quality control, legal compliance, and safety standards across all events.
Any violation of this policy may result in the bartender refusing service and/or cancellation of the booking without refund.

On request, Fyxx will recommend quantities based on your guest count, the length of the event and the type of crowd. Recommendations are a guide only; final quantities ordered are the customer’s decision.
Unopened bottles that remain in their original, resalable condition may be returned after the event for a refund or store credit on those bottles, so you only pay for what your guests actually drink.
Bottles are not eligible for return if they have been opened, or if the packaging or labelling is damaged, chilled to the point of label damage, or otherwise no longer in resalable condition.
Returns must be arranged with the Fyxx team. The applicable return window and the method of collection or drop-off are confirmed with you at the time of booking.
Refunds or store credit for returned bottles are processed once the returned stock has been received and checked by Fyxx.

Bartenders will arrive with the necessary equipment as agreed upon in the booking, unless otherwise specified.
Any specific requests (menu, setup, dress code) must be communicated in advance of the event.
Bartenders are not liable for delays caused by circumstances outside their control (traffic, weather, etc.).

Provide a safe and appropriate space for the bartender to set up and work.
Ensure any necessary permits or licenses required by local law are obtained for alcohol service at the event.
Report any issues during the event immediately through the app or customer support.

Fyxx is not responsible for any damages, injuries, or losses resulting from guest behavior or misuse of alcohol.
Fyxx’s liability is limited to the value of the service booked.

Customer information provided during booking will be used solely for service fulfillment and will not be shared with third parties without consent.

For more information, questions, or special requests regarding Fyxx Bar Service, you can reach us at:

Call: 0791111332

Our support team is available to assist with bookings, quantities, returns, and any inquiries related to the service.